Terms and Conditions

1.1 The use of the Services and/or access to the Site are subject to the terms and conditions contained herein, including the Privacy Rules, the Product Listing Rules and all other terms and conditions in relation to the use and/or operation of the Site that may be published from time to time by Run2Games.com. This document and all other terms and conditions of the Site are hereinafter generally referred to as “the Regulations”. By using the Site or Services you signify your agreement to be bound by these Regulations. You are requested not to use the Site or any Service if you do not accept the Regulations.

1.2 Users must not use Services and accept the Regulations if they (a) are not of the age to sign a valid agreement withRun2Games.com or (b) are not permitted to use the Services in accordance with the laws of the [Jurisdiction] Administrative Region (“UK”) or any other country/region, including the country/region of the User’s residence and where the Services are used

1.3 Users acknowledge and accept that Run2Games.com may make any changes to its Site and Services. Such changes will be reflected in the Regulations accordingly. By further using such Site and Services you signify your agreement to be bound by all changes that may affect the User.

1.4 The Regulations shall be written in the English language. In the event that the Regulations is translated into any other language and there is any inconsistency between the version in the English language and such translation, the English version shall be the binding version.

1.5 Users may sign with Run2Games.com or our partners, via the Internet or otherwise, a separate agreement for certain services provided by Run2Games.com. (Additional Provisions). In case of any conflict or discrepancy between the Regulations and Additional Provisions, the Additional Provisions shall prevail over the Regulations with regard to that specific service(s).

1.6 The Regulations may be amended unilaterally by an authorised person(s) of Run2Games.com in writing.

1.7 When you use any Services or send emails to us, you are communicating with us electronically. We will communicate with you by email or by posting notices on the Website or through other Services. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notice, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

2.1 Joining Run2Games.com and purchasing video games through the Site is free of charge. However, certain optional features or Services may incur fees, as outlined during the purchase or use of those Services. By utilizing any paid Services, you agree to the applicable charges as presented at the time of transaction.

2.2 Run2Games.com reserves the right to adjust Service fees, including introducing new charges or revising existing ones. Any changes will take effect following a two-week notice, communicated to Users via announcements on the Site. Temporary promotional offers, such as limited-time discounts, may be introduced without prior notice and will apply as specified during the promotional period.

2.3 All fees are denominated in Euros unless stated otherwise at the time of payment. Users are required to pay all applicable charges and taxes promptly. In the event of a failed payment or overdue invoice, Run2Games.com may require payment through alternative methods or refer the matter to a designated collection agency or legal representative to recover the amount owed.

2.4 Access to the Site and its features requires Users to sign in. Run2Games.com reserves the right to restrict access or suspend Services (including any features or functionalities) without prior notice in the event of non-compliance with these Terms or other applicable policies.

2.5 Services and features offered on the Site may vary depending on the User’s location. Run2Games.com does not guarantee the availability of any specific Service or feature to all Users. The Site retains the right to modify or limit access to certain Services or features at its sole discretion, depending on regional or technical considerations.

2.6 Run2Games.com reserves the right to introduce, modify, or discontinue any Service or feature of the Site without prior notice. This includes the right to impose new conditions of use for specific functionalities, provided these changes do not affect paid Services already rendered.

2.7 Refunds for payments are available up to 60 days after the transaction date, subject to applicable refund policies outlined at the time of purchase.

3.1 Subject to your compliance with the Regulations and your payment of any applicable fees, Run2Games.com or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Services.

3.2 All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained byRun2Games.com or its licensors, suppliers, publishers, rights holders, or other content providers.

3.3 You may not misuse the Run2Games.com Services. You may use the Run2Games.com Services only as permitted by law. The licenses granted by Run2Games.com terminate if you do not comply with the Regulations or laws.

3.4 The User agrees to use the Sites and Services for personal purposes only. The User must not (a) duplicate, copy, download, disseminate, sell, distribute or resell any Services, information, texts, graphics, video clips, sounds, screenplays, files, databases, or lists whatsoever available on or via the Sites (Site Content) and (b) duplicate, copy, download, compile or otherwise use for commercial purposes any Site Content that is competitive to Run2Games.com or use the Site Content in any other commercial way. It is forbidden to retrieve the Site Content systematically to create or compile, either directly or indirectly, a collection, compilation, database and catalog (by using robots, search engines, automatic or manual devices) without written permission from Run2Games.com. The use of any content or materials from the Sites for purposes not specified in the regulations is forbidden.

3.5 The User is obliged to become familiar with Run2Games.com Personal Information Protection Policy specifying all the details of how to protect and use Users’ personal information that is in possession of Run2Games.com and our partners. By using the Site or Services you signify your agreement to follow and be bound by the terms and conditions of Personal Information Protection and all applicable rules and policies relating the Personal Information Protection.

3.6 Run2Games.com may provide Users with access to the content, products or services offered by other providers via the hyperlinks (in the form of word links, banners, channels or whatever else), API and sites of such providers. It is recommended to read the regulations of such sites and their Privacy Policy before starting to use such sites. The User is informed that Run2Games.com has no control of the websites owned by other providers, nor does Run2Games.com monitor such sites or is liable to Users for such websites, their content or the products or services that are available from such websites.

3.7 The User agrees that he/she will not take any action to compromise the integrity of computer systems or networks belonging to Run2Games.com and/or any other User or to obtain unauthorised access to such computer systems or networks.

3.8 The User agrees that he/she will not take any action to compromise the integrity of Run2Games.com comment system such as posting a positive comment using another member ID or through third parties or posting an unfounded negative comment on any other User.

3.9 Using automation scripts and programs, which cause server performance issues, will be considered a violation of rules and it may result in a penalty for the account.

3.10 In case of a non-delivery of declared stock from pre-purchase products by the Vendor till the delivery day and hour, the Vendor shall be charged a €1000 flat penalty fee + 5 % of the total lost revenue from the pre-purchase revenue.

3.11 In case the number of faulty products sold in a single offer within 4 weeks equals or exceeds 50, the Vendor shall be charged €1000 flat penalty fee + 50% of the total lost revenue from the faulty products sold in that period.

4.1 The User has to subscribe/register his/her self to/with the Site to obtain access to and use certain Services. Any User who has completed the subscription/registration may hereinafter also be referred to as “Member” Unless otherwise permitted by Run2Games.com, one User should subscribe for and hold one User Account only. Run2Games.com can close or suspend a User Account if Run2Games.comreasonably suspects that the User has subscribed to or controls two or more user accounts. Run2Games.com may reject a User registration application without specifying reasons.

4.2 After subscription to a Site, Run2Games.com will open an account and assign an ID and password (to be designated by Users during the registration process) to each registered User. The account can include an e-mail functionality with a limited capacity for sending and receiving e-mails.

4.3 The ID and password combination is unique for each account. Each User is personally responsible for keeping secret and safe their own ID and password and for all actions taken as part of their account. Neither User is entitled to share, assign or authorise the use of their account, private ID or password by any other person whatsoever. The User undertakes to advise Run2Games.com immediately of each unauthorised use of their password or account or any other violation of security rules in their account.

4.4 The User undertakes to deem all actions taken as part of their account (including spamming, publication of information on other companies, clicking to accept Additional Arrangements, subscription to or freezing of other services, e-mailing or texting via the account) as approved by the User.

4.5 The User acknowledges that sharing their account with other people or giving access thereto for many people other than the User’s personnel may cause irreversible damage to Run2Games.com or other Site Users. The User is obliged to protect Run2Games.com, our partners, officers, personnel, agents and representatives against losses and damage (including non-financial) caused by the use of their account by multiple Users. The User also agrees that if their account is shared by multiple persons or it is impossible to keep it safe,Run2Games.com will not be held liable for any loss or damage caused by compromising safety and is entitled to suspend or close such a User account without being liable to the User.

4.6 You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process. All information provided by you shall be true, accurate, current and complete.

4.7 Once provided, your vendor name can not be changed. Changing the name is possible only in limited cases and always done by the Customer Support Department.

5.1 Run2Games.com reserves the right to remove, modify or reject any User Content posted, published or presented on the Sites that we find to be unlawful, violate the Regulations, make Run2Games.com or our partners liable or be otherwise inappropriate in the opinion of Run2Games.com.

5.2 If the User/Seller violates any provision of the Regulations or if Run2Games.com reasonably believe that it has been violated by any User/Seller, Run2Games.com is entitled to impose penalty on such User/Seller or suspend or delete the account or discontinue of the use of any Service whatsoever by such User/Seller without being liable therefor to the User/Seller. Run2Games.com is also entitled to restrict, refuse or ban the existing or future access to the Services provided by Run2Games.com. Among other things, the penalties that can be imposed by Run2Games.com include giving of warning; removal of any product or User/Seller Content posted, published or presented by the User/Seller on a Site; restrict more than one product posted or presented by the User/Seller; or restrict any functionality of the Services for the period that Run2Games.com may find appropriate at their absolute discretion. Run2Games.com reserves the right to repossess the User’s/Seller’s property (i.e. software activation keys, games, music, e-books) in case of gross violation of any provision of the Regulations.

5.3 Notwithstanding the generality of the foregoing, the User/Seller will be deemed to be guilty of a gross violation of the Regulations in the following events:

• as a result of a complaint or notice filed by a third party Run2Games.com can reasonably believe that the Seller has failed, either deliberately or substantially, to perform the contract with such a third party, including but not limited to the situation in which the Seller has not delivered any ordered property despite having received payment therefor or the property delivered by the Seller does not live up to the conditions or standards described in the contract (i.e. bid description) with such a third party,
• Run2Games.com can reasonably suspect that the User has used a stolen credit card or any other false information when contracting with a partner,
• Run2Games.com can reasonably suspect that any information provided by the User/Seller is invalid, incomplete, untrue, inappropriate or misleading,
• Run2Games.com suspects that actions taken by the User/Seller expose Run2Games.com, its partners and any other Users to financial losses or may result in making the same liable.

5.4 Run2Games.com reserves the right to cooperate fully with authorities, private detectives and/or cheated third parties as part of criminal or civil investigations. Furthermore, Run2Games.com may disclose the User’s/Seller’s identity and contact details to any aggrieved third party when requested to do so by authorities or any other law enforcement body or subject to a judicial injunction or otherwise. Run2Games.com will not be held liable for the damage caused by such disclosure and the Member agrees not to take any legal action or raise any claim against Run2Games.com.

5.5 If the Member is in breach of the Regulations, Run2Games.com also reserves the right to report such breach on the Sites. If such breach involves any unfair or unlawful conduct, Run2Games.com also reserves the right to disclose such breach to our partners, including without limitations, etc. Run2Games.com partners may restrict, suspend or bar access to all or any part of the services provided by such partners, take any other remedial measures and publish the User’s/Seller’s breach of the regulations on the sites operated or controlled by Run2Games.com partners.

5.6 Each User/Seller agrees to indemnify and hold harmless Run2Games.com, our partners, officers, personnel, agents and representatives from and against any losses, damage, claims or liabilities (including legal costs incurred to claim full compensation) that may result from your posting, publication or presentation of any User Content, from the use of the Sites or Services or from the violation of Regulations.

5.7 Each User/Seller recognises that Run2Games.com will not be held liable or obliged to you or whomever else for any User Content or other materials presented on the Sites, including those that are illegal, false, misleading, inappropriate, libellous, offensive or prohibited, and that the risk of damage caused by such materials is borne only by each User/Seller separately. Run2Games.com reserves the right to assume, at our expense, full control and defence of any case other than indemnity for a member. In such an event the Member will cooperate with Run2Games.com in claiming any defence.

5.8 Run2Games.com reserves its right not to accept any returns of already delivered items/game keys.

6.1 Run2Games.com provides an electronic platform for Users to browse and purchase video games directly from the Site. All games available for purchase are offered exclusively through Run2Games.com, and there is no direct interaction or negotiation between buyers and individual sellers. Run2Games.com manages all aspects of the purchase process, including the listing, delivery, and support for products and Services offered on the Site.

6.2 While Run2Games.com strives to ensure the quality and accuracy of the products listed on the Site, we do not guarantee the uninterrupted availability of any product, nor can we be held liable for any discrepancies, delays, or technical issues arising from your use of the Site. Should you encounter any issues with your purchase, please contact our support team through the “Contact Us” page for assistance.

6.3 Users acknowledge that all transactions on Run2Games.com are facilitated exclusively through the Site, and Run2Games.com assumes responsibility for ensuring secure payments and managing orders. However, as with any online transaction, there is an inherent risk of technical errors, product issues, or unforeseen delays. Run2Games.com will make reasonable efforts to resolve these issues in accordance with its policies but cannot be held liable for any indirect damages, losses, or claims arising from such risks.

6.4 Users are solely responsible for ensuring compliance with all terms and conditions of their transactions on the Site, including payment obligations, warranty claims, returns, and other aspects outlined in our Terms of Service. All inquiries related to purchases, product support, or returns must be directed to Run2Games.com through the “Contact Us” page.

6.5 Run2Games.com reserves the right to request additional information or documentation from Users in connection with any transactions conducted on the Site. Failure to provide the requested information in a timely manner may result in the suspension or termination of the User’s account.

7.1 To the fullest extent permitted by law, all Services provided by Run2Games.com on or via the Sites are made available on an AS IS, IF AVAILABLE, and WITH ALL DEFECTS basis”, and Run2Games.com hereby expressly declines all warranties, including but not limited to any warranty of condition, quality, durability, functioning, reliability, merchantability or suitability for any specific purpose. All warranties, representations, conditions or undertakings are hereby excluded.

7.2 To the fullest extent permitted by law, Run2Games.com does not make any representation or give any warranty in relation to the validity, accuracy, correctness, reliability, quality, stability, completeness or commonness of any information provided on or via the Sites. Run2Games.com does not represent or warrant that the manufacturing, import, export, distribution, offering, presentation, purchase, sale and/or use of any products or services offered on the Sites is free from infringement of any third party rights, nor doesRun2Games.com make any representation or give any warranty in relation to any of the Services offered or presented on the Sites in any aspect.

7.3 Each User/Seller shall be personally responsible for his/her act of downloading or otherwise obtaining any material from and/or via the Website, and the User/Seller will be held liable forall loss and/or damages that may be caused to Run2Games.com as a result of and/or incidental to any downloaded material. No information or advice, provided either orally or in writing, that can be obtained by the User/Seller from Run2Games.com or from/via the Site should not be deemed to be any warranty or representation of whatsoever nature.

7.4 The Sites can give the User access to services or products provided by independent third parties. No warranty or representation is given in relation to such services or products in any aspect. In no event can Run2Games.com or our partners be held liable for such services or products.

7.5 Each User/Seller agrees to indemnify and hold harmless Run2Games.com, our partners, management, officers, and personnel from and against any losses, damage or claims (including legal costs incurred therefrom) that may occur as a result of any use of the Sites or Services by the User (including the information published by the User/Seller on the Sites) or violation any of the terms and conditions of the Regulations. Each User/Seller agrees to indemnify and hold harmless Run2Games.com, our partners, management, officers, and personnel from and against any losses, damage or claims (including legal costs incurred therefrom) that may occur as a result of any warranty infringement or complaints filed by the User against Run2Games.com, including those specified in section 5.

7.6 Run2Games.com cannot be held liable for any specific, direct, indirect, punitive, incidental or consequential damage or any other damage (including but not limited to loss of profit or savings, business disruptions and loss of information) as a result of:

• using or being unable to use any of the Sites or the Services;
• damaging goods, samples, data, information or services purchased or obtained from the User or any third party via any of the Sites;
• infringing any third party rights or claims and/or receiving any demands in relation to the manufacturing, import, export, distribution, offering, presentation, purchase, sale and/or use of products or services offered on the Sites and the fact that they may infringe or be deemed to infringe any third party rights;
• any data or private information being accessed by any third party in an unauthorised manner;
• any statement or conduct on the Sites; or
• any other matter relating to the Sites that may amount to negligence.

7.7 Notwithstanding the foregoing, the total liability of Run2Games.com, our personnel, agents, partners, representatives and all persons acting on our behalf for all claims arising from the use of our Sites or Services throughout the entire calendar year is limited in respect of each User/Seller to (a) the total fees paid by Users/Sellers to Run2Games.com or our partners within a calendar year or (b) HK$1,000, whichever is lower. The foregoing sentence does not waive the need to prove the respective damage alleged to be sustained by the User/Seller. All claims arising from the use of the Sites or Services have to be raised within three (3) months after the date on which a problem occurs.

7.8 The limitations and exclusions of liability under the Regulations refer to the fullest extent permitted by law and will be effective regardless of giving notice to Run2Games.com that such damage may occur.

8.1 In no event can Run2Games.com be held responsible for any delay, interruption or error of the content or service provided via the Sites if caused, either directly or indirectly, by forces of nature, agents beyond our reasonable control, including failures of the Internet, computer hardware, telecommunications or any other equipment, blackouts, strikes, labour actions, riots, insurrections, civil commotion, labour or material shortages, fire, flood, storms, explosions, acts of God, war, government acts, court or tribunal orders or third party negligence.

9.1 Run2Games.com is the sole owner and legal licensor of all the rights and interests to the Sites and their Content. The Sites and their Content contain business secrets and other intellectual property protected by international copyright and other laws. All the titles, ownership and intellectual property rights to the Sites and their Content remain with Run2Games.com and our partners. All rights to any claim under the Regulations or raised by Run2Games.com are reserved in this case.

9.2 Run2Games.com and related icons and logos are registered trademarks or trademarks of [THECOMPANY] in various jurisdictions jurisdictions and are protected by the relevant copyrights, trademark or other intellectual property rights. Unauthorised copying, modification, use and publication of such trademarks is prohibited.

9.3 Run2Games.com may cooperate with independent third parties involved in the provision of Services (e.g. service provider confirmation and verification). It is forbidden to use any trademark, service mark or logo belonging to any third party without prior permission from such a party.

10.1 Sellers are required to cooperate with our customer care department. Buyers and sellers let buyandsellyourvoucher.com take, at its discretion, final decisions regarding all claims that buyers may file with buyandsellyourvoucher.com Buyer Protection Policy. If we solve a conflict in favour of a buyer, the purchase price of an article is refunded (including sales tax and any related costs such as commission fees, etc.), and the seller has to reimburse us for the transaction cost we have incurred to make a refund to the buyer. The buyer does not have to return any transaction costs if they submit the documentation (e.g. evidence confirming that the article was such as described) indicated Buyer Protection Policy. buyandsellyourvoucher.com reserves the right to freeze any payment payable to Sellers until and unless the relevant claim by the Buyer is withdrawn or its decided in favour of the Seller

10.2 We reserve the right to correct all errors that we may encounter. We will correct all obvious errors by charging the seller’s account or crediting the payment method used to make an erroneous refund under the Buyer Protection Policy.

10.3 Run2Games.com reserves the right to not accept reports of used keys/gifts acquired from wholesale purchases, submitted later than 30 days from the transaction.

10.4 The Buyer Protection fee is not refundable (not including Pre-Order cancellations)

11.1 All legal notices or requests addressed to Run2Games.com should be sent in writing to Run2Games.com personally, by door-to-door service or by post to the following address: [THECOMPANY], [address]. Notices will be accepted once they have been received by Run2Games.com in one of the forms indicated above.

11.2 All legal notices or requests addressed to users will be effective if served personally, by door-to-door service, certified post, fax or e-mail to the last known correspondence address, fax or e-mail address provided by the Users to Run2Games.com or if such a notice or request is placed in a publicly available place on the Site free of charge. The notice is deemed to have been served on the User if Run2Games.com is able to:

• present such communication in the physical or electronic form in which it has been sent to the User; or
• immediately publish such a notice in a publicly available place on the Site free of charge.

11.3 The User agrees that all arrangements, notices, requests, disclosures and any other communications to be sent by Run2Games.com electronically will meet the legal requirements for serving such communications in writing.

12.1 Unless otherwise stipulated in the Additional Arrangements, the Regulations constitute the entire agreement between you and Run2Games.com in respect of your managing and using the Sites and Services and supersede all previous agreements, either oral or in writing, regarding the same subject.

12.2 Run2Games.com and the User are independent contractors and no agency, partnership, joint venture, employment or franchise between them are stipulated in the Regulations.

12.3 If any provision of the Regulations turns out to be invalid or unenforceable, such a provision should be deleted and the remaining provisions will continue to be valid and enforceable.

12.4 Headings are used for reference only and in no way do they define, restrict or describe the scope or size of any section.

12.5 The unenforceability of any right Run2Games.com may have or its waiver of any violation against the provisions of the Regulations do not constitute a waiver of the claim to enforce such a right or a waiver by Run2Games.com of its right to claim such enforcement in respect of subsequent or similar violations.

12.6 Run2Games.com is entitled to lay down the provisions of the Regulations (including all our rights, titles, benefits, interests, duties and obligations in the Regulations) in respect of every person or entity (including Run2Games.com partners).

12.7 The Regulations are governed by the laws of [Jurisdiction] without reference to their conflicting provisions. Parties approving the Regulations are totally subject to the jurisdiction of courts in [Jurisdiction].